Service performance statistics Service Channel Number of services Percentage Number of Manual Services 59 39.07% Number of Electronic Services 92 60.93% Maturity of the Digital Services Number of services Percentage Transformational Services 62 46.96% Procedural Services 40 30.3% Interactive Services 15 11.3% Informational Services 15 11.3% Total 132 100% Service Performance Statistics 2021 Total Transactions Digital Take-Up Completion Rate User Satisfaction 1,851,119 86% 90% 90% Page Content Select the quarter First Quarter 2022 Second Quarter 2022 Third Quarter 2022 Fourth Quarter 2022 Top Rated Content (up to five pages) Least Rated Content (up to five pages) Service Performance Statistics Last Modified 20 Nov 2022 Rate Share