Receiving a Commercial Complaint

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Description

 
 
This service enables you, as a consumer, to inquire about commercial fraud reports which fall under the jurisdiction and functions of MC in addition to submitting and following up a How to use this service.

 
Note: You can avail of this service via other channels (Application of a Commercial Violation Report – MCI Consumer Call Center 1900).

Beneficiary Group
  • Consumer
Duration of service

5 Working Days

Service Fees

Free

Alternative Channels

Dear Customer If you are unable to access the service electronically after a full working day, you can contact MCI Consumer Call Center (1900), round the clock and during all days of the week.


If your request is not Completed on time ,Please contact us by Clicking here

If you would like to file a complaint please visit the following link: File a complaint

Mechanism of using the service

Service Steps Receiving a Commercial Complaint
  1. Login.
  2. Fill out the required columns and click on "Save Report".

Comments( 2 )

08 Mar 2021 08:00 AM

Assalam o alaikum sir i buy a laptop dirham but its defective they canot answer me what i do pls help

Reply: Dear Customer of the Ministry of Commerce - Please report your complaint through the application of a Commercial Violation Report. Attach full details relevant to your complaint: mci.gov.sa/C-app

11 Mar 2021 08:00 AM

Assalam o alaikum sir i buy a laptop dirham online shop but its defective they canot answer me what i do pls help

Reply: Dear Customer of the Ministry of Commerce - In case the store is registered under “Maroof” e-service or it has a commercial registration, please report your complaint through the application of a Commercial Violation Report. Please attach full details

Last Modified 25 Dec 2018
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